Value-Added Modules

Tailor your INTELLIGEN™ central system to suit your unique business, and invest in only what you need, with your choice of Value-Added Modules.

Advanced Business Intelligence
Proactive Diagnostics
Distributed Game Management
Player Services Manager

Advanced Business Intelligence

See a comprehensive 360-degree view of your players and your operation.

• Granular data on demand. Run queries with as many variables as you choose for precise market and performance data. Want to know how a single game performed over the last month in retail sites that are restaurants in urban areas within 15 miles of your state border? This is your module.
• Instant snapshots of performance. Executive and Operational dashboards present clear visual indicators of key business performance metrics.
• Targeted distribution. Automatically channels selected results to business partners on a “need-to-know” basis.

Proactive Diagnostics

Maximize your operation’s uptime from end to end.

• Constant vigilance. Continuously monitors the status of all major components at the retailer site, venue, and data centre.
• Foresight. Remote Diagnostics identifies faults and their severity and reports them to the operator even before the retailer can report them.
• System 911. Identifies and analyzes gaming device faults in real-time and sends alerts to technicians for immediate response with Fault Management.
• A bird’s-eye view. Displays the big picture instantly with user-friendly geographic visualization and hierarchical tree views.
• A Technician’s Library. Instantly accesses equipment history, technical user manuals, and specifications for retailer terminals and VLTs with its integrated Knowledge Base.

Distributed Game Management

Slash operating expenses with quick remote game updates and changes.

• Central control. Schedule automated secure game delivery and installation directly to target device(s) or to an intermediate host or hosts for subsequent delivery. Switch games on a single VLT or groups of VLTs.
• Quick validation. It’s easy to pilot new games. Accurately test and assess their performance – and switch them out on demand.
• Smart downloading. Audit remote devices for software titles and revisions, authenticate games, and only allow downloads to sites that are able to accept them.

Player Services Manager

Interact directly with each player and personalize his or her gaming experience.  

Player cards provide an immediate and direct connection to the player, tailoring the gaming experience to his or her desires. Players use their game cards to create an account that’s tied to their game play. Communicate with your players and share information about game play duration and credits spent using a Player Communication Window, which also allows players to interact with applications and options on the VLT.

• Responsible Gaming. Arm players with the tools they need to make responsible choices, thanks to session information like elapsed time-on-device, cash spent, and voluntary limits.
• Player Tracking and Analysis. Gather data on players’ preferences and habits, allowing you to tailor your promotional messages and games to their individual wishes.
• Player Loyalty and Rewards. Reward players with specific privileges and benefits using a customizable reward system structure.
• Account-Based Play. Securely manage game play credits and winnings and give players the freedom to move easily between VLTs with their Player Cards.